Posted by: encinoinhomecare | August 10, 2016

What to ask when hiring a Care Provider?

For many of us, when the time comes to reach to outside assistance in caring for our elderly loved ones it is because we have exhausted our in home resources and truly need help at this point.  This conclusion is not often reached easily as many times we will try and spread ourselves thin, managing our daily obligations as well as becoming a care provider.  The fact of the matter is when we look to in-home care, we are looking at the reality of not only inviting but also trusting a stranger in the home.  In an age where fast-food, online care providers are available with a simple point and click, who can you trust?  What qualifications do they have?  Even with going with an established business, here are some questions that are worth asking for peace of mind.

  • What are the requirements of their applicants?

Do the care providers have any prior experience?  Are they registered with the state of California?  What sort of certification/training do they have?

  • What sort of screening process is used?

Is there a background check involved? Criminal? DMV? Does the care provider have any sort of PROFESSIONAL references?

  • Does the agency know their care provider’s capabilities?

Have they used a Hoyer lift?  Do they have knowledge of medical equipment such a tube feeding/oxygen/catheter?

  • Does the care provider have any certification?

Have they received any sort of first-aid training?  Are they CPR certified?  Do they have an understanding of any elderly health conditions?

  • If you are not happy with a particular care provider, will the agency provide someone else?

Am I stuck with this care provider who I am dissatisfied with?  What are my options if I have already paid for a week, two weeks of service?

It will always be in your favor to seek out an established agency that has been in business for a while because this establishes consistent compliance with ever-changing laws and legislature in the industry.  Businesses that stand the test of time are reputable and achieve such status by proper practices.  Invest the time in ensuring the safety and quality of any care provider and their agency.  The answers to these questions can offer a sense of security and peace of mind money cannot buy.

A-1 Home Care is proud to be State Licensed, Bonded and Insured.  All of our home care professionals come with 2 years professional experience and are First-Aid trained and CPR certified.  They have livescan fingerprint background checks as well as through the DMV.  They are individually interviewed by office staff before placement and carry a current TB test.  Our experienced home care providers have verifiable professional references and Malpractice/Liability insurance for your peace of mind.  Call us today at (562) 929-8400 or (949) 650-3800 to learn more.

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